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This section is designed to give assistance in using your OCTIGEN product. It features Downloads (drivers, firmware, manuals, guides etc), and FAQs (frequently asked technical questions and answers).
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Search Frequently Asked Questions
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Search Product Knowledge Classroom
 
 
In order to solve your technical problems, we suggest that you use the following methods: 
1. Contact your reseller
For any technical enquiries, your supplier can provide the frontline support and most helpful solutions.
 
 
2. Read the user manual
The user manual contains all necessary information about your product, including general technical information, installation guide and system configuration information. You can download the user manual from the Downloads page.
 
 
3. Check the FAQs
Please check the Frequently Asked Questions (FAQs) and Product Knowledge Classrooms. Most of the common questions will be answered, so you can find answers and clarification of technical issues there.
 
 
4. Contact Us
If further assistance is needed, please use our Support Contact Form. Our technical team will reply by email as soon as possible.
   
   
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